Kevin Mark


As a project manager primarily working around data, I am experienced in gathering, interpreting, and presenting analytics. Data scraping techniques used BeautifulSoup, Selenium browser automation, API requests, JSON, XML. Researching best practices and various projects have led me to the Data Science field. As a beginner fullstack developer, my frontend dev knowledge allows me to create effective tracking of websites using Google Tag Manager to enhance standard Google analytics. Experienced using Python, BeautifulSoup, Pandas, Selenium, XML, JSON for data mining. Experience with backend web development using Django framework, mySQL, apache, NGINX.

Skills

Programming Languages & Tools
Data Science / Development
  • Pandas
  • Matplotlib
  • Numpy
  • Jupyter Notebooks
  • RESTful API
  • JSON, XML
  • mySQL
  • Apache, NGINX
  • Beautiful Soup
  • Django Framework
  • Selenium Automation Browser
  • Google Cloud Platform / Microsoft Azure

Marketing
  • Google Analytics
  • Google Tag Manager
  • Google Data Studio / Power BI

Experience

New Media & Data Manager

International Ice Hockey Federation

Leading the Digital Media collaborative, together with Infront Sports and Media. Managing a yearly budget of CHF 500,000 for the project. Outcomes which include new IIHF.com website, player and puck tracking, automated highlight creation, automated social media graphics including statistics, new camera angles for broadcast, and many more. One of the main tasks was to monitor digital platforms and communicate the success. This was acheived via the creation of dashboards using Google Data Studio and shared amongst internal and external stakeholders. Creation of a fan database using a digital marketing platform, including importing and maintaining of all database records. Recently, there has been more focus placed on data reporting and automation of processes.

  • Leader of a joint Digital Group, specializing in technical implementation of group projects, and managing a yearly budget of $500,000+
  • Combining multiple data sources such as sports and fan data to generate data driven insights and action points.
  • Ensuring that all new data sources are integrated into the fan database, and performing data cleaning / maintenance on the database.
  • Setting, tracking, and reporting Social Media / Application / Website KPI goals.
  • Implementing Google Analytics and Google Tag Manager tracking codes.
  • Using web scraping techniques (BeautifulSoup4) on social media platforms and statistical servers to gather fan and game data. Creating dashboards and interfaces for new ways of presenting the data (such as Chatbot integrations).
  • Automatizing content entry in a CMS using Python packages such Selenium, Pandas, and Request.
  • Assist service providers with interfacing and parsing statistical data as xml or json format.
  • Creating and executing digital strategies related to user data acquisition and creation of a fan database.
  • Researched and proposed a new player tracking system which uses computer vision to generate tracking data. Using hockey knowledge, mined the data to create new statistical data points which were presented using a Google Data Studio interactive dashboard.

    • March 2016 - January 2020

    Associate Program Manager

    Google, Street View Project

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  • Conducting hiring process and training for remote field technicians in the Netherlands
  • Created remote login and work forms to monitor technicians and report to management on attendance
  • Design and setup implementation of warehouse facility for street view vehicles; creating an inventory systems; logistics area; assembly area; testing and repairing facility
  • Coordinated with headquarters in California to create repair procedures for EOL products
  • Prototyped new platforms for camera collections; researching, sourcing, budgeting, and ordering of new batteries into difficult countries
  • Creating documentation for troubleshooting and repair of new cameras systems
  • Fully managed from brainstorming ideas to execution of new projects for street view such as collecting imagery from boats to camels. This included lots of work together with partners, both remotely and face to face

    • August 2013 - August 2014

    Field Technician Supervisor

    Google, Street View Project

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  • Led a team of on average 10 field technicians, providing support for over 400 cars in 25 countries. Trained and mentored all field technicians
  • Provided higher management with reports and statistics regarding operation progress and efficiency
  • Created manuals and training documentation for Streetview technicians and drivers
  • Managed internal ticketing system of Google, assisting responsibilities of technicians
  • Coordinated movements of equipment across EMEA with Streetview logistics
  • Prototyped and developed new camera platforms which allowed Streetview to collect better images in never before seen areas
  • 1st level support provided for drivers over all European countries
  • Installation and configuration of vehicle hardware and software

    • May 2011 - May 2013

    Account Manager

    SAP

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  • Responsible for quarterly sales quota worth approximately $500,000 across multiple US territories. Quick problem solving, professional telephone and email manner important to ensure high customer satisfaction and create strong customer relationships
  • Successfully created a macro reporting tool using excel and visual basic. Time spent working through various spreadsheets and filters decreased from approximately 30 minutes to 1 minute
  • Liaised efforts between operations and sales to help teach and create training documents for otherwise easily accomplishable tasks, thus resulting in reduced dependency and inter-department waiting times on requests
  • Filtered through old data to find unassigned opportunities for account managers. These opportunities added up to approximately $300,000 in otherwise lost and forgotten revenue per quarter

    • November 2009 - June 2010

    Order Analyst

    SAP Business Objects

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  • Main duty was analyzing 2008/2009 orders and documents to make sure financial figures, products, dates, aligned with SOX compliance rules
  • Key accomplishment for this role was successfully correcting 100% of SOX failures and thus allowing the company to recognize revenues for their 2009 maintenance renewal sales. Failure to correct orders would have resulted in failure of an external audit
  • Acquired extensive knowledge of SOX regulations, SAP CRM, ICP, ISP, & ERP systems
  • Extreme attention to detail and an understanding of complex order scenarios allowed me to analyze raw data and propose corrective solutions to the finance and operations departments

    • July 2009 - November 2009

    Data Specialist

    SAP Business Objects

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  • Main role of data entry into SAP CRM system
  • Acquired a basic knowledge of the CRM system, SOX requirements, ICP & ISP (internal software) systems
  • Secondary role, assisting Help Desk identify and resolve errors related to the entry of data into CRM
  • Took lead role for escalated order processing while achieving a low rejection rate
  • Trained and mentored a small team of 6 Sales Back Office data entry processors
  • Introduced to Microsoft SCCM for applying local office update/software rollouts

    • January 2009 - July 2009

    Projects

    Education

    Capilano University

    Business Administration Associates Degree
    North Vancouver, BC

    Canada

    2004 - 2007

    Windermere Secondary

    Vancouver, BC

    Canada

    1997 - 2002

    Interests

    Apart from being a developer, I like to spend most of my time not sitting in a chair and being active. In the winter, I enjoy playing ice hockey whenever I can and sometimes will go up into the mountains to ski. During the warmer months, I enjoy almost any activity related to water and biking trails.

    When indoors, I unwind by watching movies and TV series, but also playing with my drones and 3d printer. Also, I spend a lot of time exploring whats new in the word of gadgets, tech, and latest news in the data science world.

    Contact Me

    Address

    Meierackerstrasse 10
    8610 Uster, ZH
    Switzerland

    Phone

    +41 79 537 24 63

    Email

    Email: kevin.n.mark(at)gmail.com